Terms and Conditions / Cancellation Policy
Prior to making a booking you should read the cancellation policy and terms & conditions.
Deposits will not be processed until the vehicle is confirmed as available, at which point the
customer is responsible for cancellation costs by both GoEzy Ltd and the operator of the
vehicle. Bookings requests are always subject to availability which is constantly changing.
Once the deposit arrangements have been made, GoEzy Ltd will then confirm the reservation
and send you the confirmation details such as pick up point and contact phone numbers etc.
Amendments: GoEzy Ltd will not charge administration fee’s to make amendments to pick up
and drop off dates how ever the vehicle operators may have price variances that will apply and
must be paid by the customer, extensions may require the deposit amount to be increased.
Reduction in rental periods may reduce the total of the rental but the deposit will remain
When reducing the rental or changing insurance package, the difference in deposit amounts
required will not be refunded.
It is highly recommended by GoEzy Ltd that all travellers purchase Travel Insurance to protect
themselves during, and prior to their journey. Some Travel insurance can mean that you are
covered in the event of needing to cancel your bookings as a result of illness etc.
GoEzy Ltd is a supplier for a variety of Campervan and Motor home operators. Each of these
operators have their own terms and conditions that you need to understand before proceeding
with your booking. We make every effort to keep this information up to date and can be send
to you but GoEzy Ltd cannot guarantee that the terms and conditions are not modified by the
operators as they reserve the right to do so at any time.
All booking deposits are non refundable, you are locking in a great price and need to make
sure of your travel arrangements prior to confirming the booking, this is part of the reason that
we recommend travel insurance. As stated above, we are happy to change travel dates
subject to availability when required but this can incur costs with variation in daily rates and
cancellation costs if reducing the period of rental.
When reducing the rental the difference in deposit amounts required will not be refunded
Cancellations made less than 30 days from the pick up date will mean that the terms and
conditions of the rental operator also apply to the booking. These arrangements can cost you
over and above your deposit amount and it is important that you know the cancellation policies
of the operator you wish to book with. By booking with GoEzy Ltd you are agreeing to abide
by the cancellation policies of both GoEzy Ltd and the vehicle operators.
Please note: Cancellations or amendments must be made strictly in writing via email.
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